CUSTOMER TESTIMONIALS
May 2021
"Thank you so very much for your wonderful service.
The memorial candle arrived for my nephew and it was just perfect.
The picture and the wording were just right and the personal service was sincerely appreciated.
Highly recommend this small business.
Kate took my order late on a Sunday and our memorial candle arrived on the Wednesday.
What I loved was the little touches, Kate's follow up and her message the day before our service, really was lovely.
Thank you!"
Amanda H - Gymea, Sydney
December 2020
"Thank you very much Custom Candles AU for the gorgeous home decor candle I recently purchased as a gift for my lovely neighbours.
They were thrilled when they opened it and saw the fabulous design and wonderful quality.
I was very happy with the overall purchase experience, from your user-friendly website, order status updates and prompt delivery to the perfect condition of the candle upon arrival.
I look forward to purchasing from you again and will certainly recommend your product to anyone looking for a unique and special gift."
Samara C - Double Bay, Sydney
December 2020
"THANK YOU Custom Candles AU! My personalised Christmas candle is everything I asked for and more. The quality is exceptional and the design, perfect. Very well packaged too. My friend will love her surprise. BIG thank you once again. I will highly recommend your product and service. MERRY CHRISTMAS!!!
Elle F - Allambie Heights, Sydney
November 2020
"Receiving this personalised candle made my day. I've never had anything so beautiful with my name on it. Custom Candles AU have a truly unique and special product and I will be telling all of my friends about them. Thank you so much!"
Charmaine B - Moray Field, Brisbane
November 2020
"A big thank you to custom candles au for making my son’s christening candle.
Everyone was commenting on how great it looked and asking where I purchased it from. I happily passed on your details as your candles are a nice gift to give and there is always an occasion or event coming up.
I’ll definitely be ordering some Christmas candles for my family from you soon."
Kevin L - Dee Why, Sydney
CARE AND SAFETY
Custom Candles products are ornamental in nature but we understand that at some times, our candles may be lit.
If you have a Custom Candle that contains, beads and string, you must take them off the candle before lighting the wick as they would be a hazard if left on the candle while it burns.
The designs on our candles are printed onto tissue paper, which in turn is heat glued onto the candle. When our candles are lit, the tissue paper can burn, singe at the same time, sometimes even producing its own flame.
Please follow these guidelines to ensure that safety and care measures are in place if you light one of our candles:
Ensure that the candle is not in close proximity to anything flammable.
Place the candle onto a surface that won't be affected by the melted wax.
Make sure that there is no breeze or wind in the space/location that the candle is burning.
Keep the burning candle away from babies, children and animals.
Never leave a candle to burn unattended.
Contact
Please don’t hesitate to contact us with any comments, questions, or special requests.
(+61) 410 348 126